In the setup app, administrators can configure the people counting sensor with the Office Spaces solution using the following steps:
- Unplug the People Count sensor if it is currently plugged in.
- Open the setup app and choose the "Pair People Counter" tool.
- Scan the Office Dot that you want to pair the sensor with.
- Tap "Generate QR Code" to generate a QR code for the sensor to read.
- Power up the people count sensor (After plugging it in, it will search for a QR code for 1 minute).
- Hold the QR code in front of the camera lens of the sensor at around 20cm distance.
Sequence LED-signal 1White solid - low intensityBooting 2
Blue blink 0.4s periodLoading firmware (stage 1) 3 White heartbeatChecking installed firmware (stage 2) 4 1 minute QR code scan modesPeriod to scan QR codes for sensor pairing 5 Green heartbeat OperationalError signal after (3): Intermittent red for 1 s on, 2s off Stage 2 firmware not fully installed, sensor needs network connection to recover - Check the blinking light that's inside the device by looking into the opening on the back (as indicated by the picture below). The correct process is:
- blinking white (searching for sensor, could take up to 1 minute)
- full green light (found sensor and pairing complete)
How to unpair the people counting sensor
You can unpair the people counting sensor by scanning the following QR code: